At great blitz, your privacy is more than a legal obligation — it is our genuine commitment to every user. This Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We only collect data that is necessary, we do not sell your data to third parties for marketing purposes, and you always have the right to access, correct, or request deletion of your data at any time.
The principles that shape how we handle your personal data every day
Great blitz only collects data that is strictly necessary to provide our services. We do not collect irrelevant or excessive data — every piece of information we request has a clear and legitimate reason.
All data transmitted between your device and great blitz servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions worldwide, including Malaysia.
You have the full right to access, correct, transfer, or request the deletion of your personal data. This process can be initiated at any time through your account settings or by contacting our support team.
Great blitz has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide you with a better service.
Your data is retained only for as long as necessary for the stated purposes. Once the defined retention period expires, data is securely deleted in accordance with approved procedures and cannot be recovered.
All of great blitz's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct periodic compliance reviews to ensure we remain up to date with the latest legal requirements.
Great blitz ("we", "Platform", or "company") is committed to protecting the privacy of all users on our platform at greatblitz.net and the great blitz mobile app. This Privacy Policy is designed to provide full transparency about our data handling practices and to ensure you understand your rights as a user.
This Policy applies to all information collected when you register, use our services, contact our support team, or interact with any part of the great blitz platform. By using our platform, you agree to the practices described in this Privacy Policy.
We encourage you to read this document carefully. If you have any questions or concerns after reading it, our support team is available via Live Chat, WhatsApp, or Telegram 24 hours a day.
This Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices have a valid legal basis — whether based on your consent, contract fulfilment, legal obligation, or our legitimate interests as a platform operator.
Below are the types of personal data we collect from great blitz users, along with the purpose of collection:
| Data Categories | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number, residential address | Service communications and customer support |
| Financial Data | Bank account number, e-wallet details, transaction records | Processing deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, browser type, operating system, device data | Account security and platform improvements |
| Usage Data | Game records, betting history, platform activity | Responsible gaming and experience personalisation |
| Communication Data | Live Chat records, support emails, complaints | Issue resolution and service quality improvement |
In addition to data you provide directly, we also collect data automatically when you use our platform. This includes information about how you interact with games, the pages you visit and the time you spend on the platform — all of which is used solely to improve the quality of your gaming experience.
Great blitz uses your personal data for the following purposes, all of which are lawful and necessary for the delivery of our services:
We will only send you marketing communications — such as promotional information and the latest bonus offers — if you have given explicit consent to do so during registration or through your account settings. You may withdraw this consent at any time.
Great blitz does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. However, there are specific situations where we need to share your data with certain parties to enable us to deliver our services effectively:
All third parties we work with are required to meet data protection standards at least equivalent to those we uphold ourselves. We conduct regular compliance reviews of all our third-party partners.
Great blitz continuously invests in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any data breach that could affect your rights or freedoms, we are committed to notifying you and the relevant authorities within the timeframe required by applicable law.
Great blitz uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some great blitz platform features.
As a great blitz user residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):
You have the right to request and receive a copy of all personal data we hold about you within a reasonable timeframe.
If your data is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal data, subject to any legal retention obligations applicable to us.
You may object to the processing of your data for specific purposes, particularly for direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain situations, you have the right to request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact our customer support team via Live Chat or email. We will process your request within 21 business days. In complex cases, this period may be extended to up to 60 days with notice to you.
Great blitz is a platform exclusively for adults aged 18 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
If we find that we have inadvertently collected data from underage users, we will immediately take the following steps:
If you become aware that a minor has registered or is using our platform, please contact us immediately so we can take the appropriate action.
Great blitz reserves the right to update or modify this Privacy Policy at any time in line with changes in law, regulations, or our business practices. Any material changes to this Policy will be communicated to you via:
The "Updated" date shown at the top of this page will always reflect the date of the latest revision. Your continued use of the great blitz platform after any revision is published constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically. If you disagree with any changes made, you have the right to close your account before the amendments take effect by contacting our support team.
If you have any questions, concerns or complaints regarding how great blitz handles your personal data, please do not hesitate to contact us. Our data privacy team is ready to assist you:
We are committed to responding to any privacy-related enquiries within 5 business days. For more complex complaints requiring in-depth investigation, we will keep you informed of the progress within 14 days.
If you feel that your complaint has not been resolved satisfactorily by great blitz, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
Great blitz protects your personal data with bank-grade encryption and full compliance with Malaysia's PDPA. Join over 500,000 players who have trusted our platform for a safe and responsible entertainment experience.